At Florahome Movers, we take your privacy seriously. This Privacy Policy outlines the types of personal information we collect, how it is used, and how we protect it. By using our website and services, you consent to the practices described in this policy.

1. Information We Collect

When you use our services, we may collect the following types of personal information:

• Personal Identification Information: This includes your name, email address, phone number, mailing address, and other contact details necessary for providing our moving and storage services.
• Billing and Payment Information: This includes credit card information, billing address, and other payment details needed to complete financial transactions.
• Service-Specific Information: We may collect information about your moving or storage needs, including the size of the move, types of items being moved, special handling requirements, and preferred moving dates.
• Website Usage Data: We automatically collect certain data when you visit our website, such as your IP address, browser type, device information, and website usage patterns. This data helps us improve our website and services.

2. How We Use Your Information

The information we collect is used for the following purposes:

• Providing Services: To provide you with the moving, packing, storage, and other related services you request.
• Communication: To contact you regarding your service inquiries, quotes, bookings, updates, or any changes to your scheduled move.
• Billing and Payment Processing: To process payments, send invoices, and manage your account.
• Improving Services: To better understand your needs and preferences, which helps us improve our services and customer support.
• Marketing and Promotions: We may use your contact information to send you promotional offers, newsletters, or updates. You can opt out of these communications at any time.
• Legal Compliance: To comply with legal obligations and respond to lawful requests, such as subpoenas or regulatory inquiries.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted partners in the following situations:

• Service Providers: We may share your information with third-party service providers who assist us in providing our services, such as payment processors, IT services, and marketing platforms. These providers are contractually obligated to protect your information and use it solely for the purpose of providing the service.
• Legal Requirements: We may disclose your personal information if required to do so by law or in response to legal requests, such as a court order or subpoena.
• Business Transfers: In the event of a merger, acquisition, or sale of Florahome Movers, your information may be transferred as part of the transaction. We will notify you in advance of any changes in ownership or control of your personal information.

4. Data Security

We take appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes using secure encryption methods for payment transactions, implementing physical security controls, and ensuring that only authorized personnel have access to your data.

While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee the absolute security of your personal information, but we are committed to maintaining a high level of security and continually reviewing our practices to improve protection.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences, understand how you use our website, and improve website functionality. You can control cookie settings in your browser, but disabling cookies may affect the performance of our website.

We may also use third-party services like Google Analytics to track website usage and gain insights into user behavior. These services may collect and store non-personally identifiable information to help us improve our website and services.

6. Your Choices and Rights

You have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you and obtain a copy.
• Correction: You can request corrections to any inaccurate or incomplete information we hold.
• Deletion: You can request that we delete your personal information, subject to certain legal and contractual obligations.
• Opt-Out: You can opt out of receiving marketing communications at any time by clicking the “unsubscribe” link in emails or contacting us directly.
• Do Not Track: Some web browsers have a “Do Not Track” feature that allows you to indicate your preferences about tracking. We do not currently respond to “Do Not Track” signals.

To exercise any of these rights, please contact us using the contact information provided below.

7. Third-Party Links

Our website may contain links to third-party websites that are not owned or controlled by Florahome Movers. These third-party websites have their own privacy policies, and we are not responsible for the content or practices of those sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children’s Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information from our records.

9. Changes to This Privacy Policy

Florahome Movers reserves the right to update or change this Privacy Policy at any time. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Florahome Movers
Address: 204 Deeda St, Florahome, FL 32140
Email: info@florahomemovers.com
Phone: +1 386-243-7612

By using our services or visiting our website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.